IRIS SERVICE & SUPPORT

With an average tenure of over 17 years of support in the industry, IRIS technicians are manufacturer certified experts that take pride in providing customers with exemplary on-site and bench service.

IRIS IS CERTIFIED TO SERVICE AND REPAIR:

• HID Global – FARGO

• Matica Technologies (EDIsecure)

• IDP

• Team NISCA

SERVICE REQUEST FORMCONTACT INFORMATION:

1-800-453-4747 ext. 501

helpdesk@irisltd.com

 

IRIS PRE-PAID SERVICE

Contract Information

 

Whether you want to be pro-active and schedule routine maintenance for your printer or if you have a printer in need of repair an IRIS Pre-Paid service contract is an excellent option! An IRIS service contract allows a client to have IRIS support and service performed at discounted rates. The contracts come in the amount of $1500, $3000, & $4500.  The higher the contract the more you save over the course of the contract. The best part is that there is no expiration on your contract. Your contract rates remain locked in until your service contract has been depleted. Another benefit to an IRIS service contract is the use of a loaner printer or laminator (depending on availability) if your unit needs to be repaired. Contact helpdesk@irisltd.com for more information.

 

DRIVERS & DOWNLOADS:

Click on Icons below to access drivers and downloads for your products.  If the necessary driver or download cannot be located, contact 1-800-453-4747 x501 for assistance.

 

HID Global (Fargo)

IDP Card Printers

Team NISCA printers

Magicard Printers

Entrust Datacard

Zebra Technologies

Evolis Printers

InPhoto ID Photo Capture

Videology ID Photo Capture

VALCam ID Photo Capture

Imageware Systems EPI Suite Software

Imageware Systems EPI Suite 6/6.3 Download